Customer Service Specialist

Our headquarters are located in Gliwice Poland, where most of the team is located, which we believe you will join and thus strengthen through your knowledge, experience and fresh perspective. Our branches are located in different areas of the world. We operate mainly in the European markets, but we are growing steadily, expanding our portfolio and company reach.

• You have a very good command of spoken and written Czech and Slovak (C1) and a good command of English (min. B2)
• Communication in German would be appreciated
• You are a quick learner and open to new knowledge and experiences
•  You are accurate, reliable and well organised
• You feel comfortable in a dynamic, fast-paced environment
• Your communication skills are at a high level
• You have practical knowledge of MS Office tools (Excel, Word).

As a customer service specialist, you will be part of an experienced team from whom you will learn a lot, performing tasks such as:

• Entering orders into the commercial database,
• Handling customer enquiries related to existing orders (by telephone and e-mail),
• Updating the customer database,
• Handling incoming enquiries and orders on an ongoing basis,
• Solving current problems related to the ordering/sales process,
• Supporting sales representatives in the sales and order fulfilment process,
• Training, expanding sales and IT knowledge, continuous development, participation in company projects.